Terms of Use

Last updated: October 13, 2026

1. Introduction

Welcome to HeyMe ("we," "our," or "us"). These Terms of Use ("Terms") govern your use of:

  • The HeyMe mobile application (the "App")
  • Our website at https://heyme.bitoverloaded.com (the "Website")
  • Any related services we provide (collectively, the "Service")

By downloading, installing, accessing, or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access or use the Service.

2. Definitions

  • "Account" means your subscription account for accessing premium features of the App
  • "Content" means any text, messages, notes, data, or other materials you create or store using the Service
  • "Device" means any device that can access the Service, such as a smartphone, tablet, or computer
  • "User" or "you" refers to the individual accessing or using the Service

3. Acceptance of Terms

By using our Service, you represent and warrant that:

  • You are at least 13 years of age
  • You have the legal capacity to enter into these Terms
  • Your use of the Service will not violate any applicable law or regulation
  • All information you provide is accurate and current

If you are under 18, you represent that you have obtained parental or guardian consent to use the Service.

4. Description of Service

HeyMe is a personal messaging and note-taking application that allows you to:

  • Create and organize personal messages and notes
  • Categorize content into different chat groups
  • Store all data locally on your device
  • Access premium features through in-app subscriptions

4.1 Local Data Storage

Your personal content is stored locally on your device. We do not access, store, or backup your personal messages or notes on our servers. Optional iCloud sync is handled directly by Apple and governed by Apple's terms and privacy policy.

4.2 Subscription Features

Certain features of the App may require a paid subscription. Subscription terms, pricing, and features are detailed within the App and subject to change.

5. User Accounts and Subscriptions

5.1 Anonymous Usage

The App uses anonymous user identifiers for subscription management. You are not required to create a traditional account with personal information.

5.2 Subscription Management

  • Subscriptions are processed through Apple's App Store
  • Subscription terms and pricing are displayed before purchase
  • Cancellation and refund policies follow Apple's standard terms
  • One-time purchases made before subscriptions were introduced remain valid
  • You can manage subscriptions through your Apple ID account settings

5.3 Free Trial and Promotional Offers

We may offer free trials or promotional pricing for subscriptions. These offers:

  • Are subject to specific terms displayed at the time of offer
  • May be limited to new users or have other restrictions
  • Will automatically convert to paid subscriptions unless cancelled

6. Acceptable Use

6.1 Permitted Use

You may use the Service for:

  • Personal note-taking and messaging
  • Organizing your thoughts and ideas
  • Any lawful personal use consistent with the Service's intended purpose

6.2 Prohibited Use

You agree NOT to use the Service to:

  • Violate any applicable laws or regulations
  • Store or transmit illegal, harmful, or offensive content
  • Attempt to reverse engineer, hack, or compromise the App
  • Use the Service for any commercial purpose without our written consent
  • Circumvent or disable any security features
  • Use the Service in any way that could damage or impair our systems

6.3 Content Responsibility

You are solely responsible for:

  • All content you create or store using the Service
  • Ensuring your content does not violate any laws or third-party rights
  • Backing up your content (though the App stores data locally)
  • Any consequences of sharing or exposing your device to others

7. Intellectual Property Rights

7.1 Our Rights

The Service, including the App, Website, and all related software, is owned by us and protected by copyright, trademark, and other intellectual property laws. We retain all rights not expressly granted to you.

7.2 Your Rights

You retain all rights to the content you create using the Service. We do not claim ownership of your personal messages, notes, or other content.

7.3 License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal use in accordance with these Terms.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described in our Privacy Policy.

Key privacy principles:

  • Your personal content stays on your device
  • We use anonymous identifiers for subscriptions
  • We collect minimal data necessary for Service functionality
  • We do not sell or share your personal data

9. Service Availability and Modifications

9.1 Availability

We strive to keep the Service available at all times, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

  • Scheduled maintenance
  • Technical issues
  • Factors beyond our control

9.2 Modifications

We reserve the right to:

  • Modify or discontinue the Service (or any part thereof) at any time
  • Update the App with new features, bug fixes, or security improvements
  • Change subscription pricing or features with reasonable notice

We will provide notice of significant changes through the App or Website when possible.

10. Termination

10.1 Termination by You

You may stop using the Service at any time by:

  • Deleting the App from your device
  • Cancelling any active subscriptions through your Apple ID account

10.2 Termination by Us

We may terminate or suspend your access to the Service immediately if:

  • You violate these Terms
  • You engage in fraudulent or illegal activity
  • Termination is required by law

10.3 Effect of Termination

Upon termination:

  • Your right to use the Service ends immediately
  • Your local data remains on your device (we cannot delete it remotely)
  • Subscription benefits will end according to your subscription terms
  • These Terms remain in effect for any surviving obligations

11. Disclaimers and Limitation of Liability

11.1 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

  • The Service will meet your specific requirements
  • The Service will be uninterrupted, timely, secure, or error-free
  • Any defects in the Service will be corrected
  • The Service is free of viruses or other harmful components

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, OR BUSINESS INTERRUPTION, ARISING OUT OF YOUR USE OF THE SERVICE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.

11.3 Data Loss

Since the Service stores data locally on your device, you acknowledge that:

  • We are not responsible for data loss due to device failure, software issues, or user error
  • You should regularly backup important content
  • We cannot recover lost data as we do not store your personal content on our servers

12. Indemnification

You agree to indemnify, defend, and hold harmless HeyMe and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your content or any content you create using the Service
  • Your violation of any rights of another party

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through:

  1. Informal Resolution: We encourage you to contact us first by email at support@bitoverloaded.com to resolve any issues
  2. Formal Proceedings: If informal resolution fails, disputes shall be resolved in the courts of England and Wales

13.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Apple App Store Terms

If you downloaded the App from the Apple App Store, you acknowledge and agree that:

  • These Terms are between you and HeyMe, not Apple
  • Apple is not responsible for the App or its content
  • Apple has no obligation to provide maintenance or support for the App
  • Any claims regarding the App must be directed to us, not Apple
  • Apple is a third-party beneficiary of these Terms regarding the App

15. Changes to Terms

We may update these Terms from time to time. When we do, we will:

  • Post the updated Terms on our Website
  • Update the "Last updated" date at the top of this document
  • For material changes, provide notice within the App when possible

Your continued use of the Service after changes constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and HeyMe regarding the Service and supersede all prior agreements and understandings.

18. Contact Information

If you have any questions about these Terms, please contact us by email at support@bitoverloaded.com.

These Terms of Use are designed to protect both users and HeyMe while ensuring compliance with applicable laws including England and Wales law, GDPR, and Apple App Store requirements.